industry research

Franchise Careers conducts two annual surveys specifically related to the franchise sector - the national franchise role survey and the field services survey.

Franchise networks participating in the surveys will receive a complementary copy of the report and reports are available for purchase every year.

national franchise role survey

Our National Franchise Role Survey and resulting Report provides details of some of the key roles in the franchise sector, including responsibilities, key performance indicators and current remuneration packages.

Franchise Careers has undertaken this research with the aim to identify trends in the attraction and retention of key roles in the franchise sector. As far as we know, there is little to no data on this subject currently available to Franchisors.

The roles that are surveyed annually include:
> Field Service Personnel
> Franchise Operations Manager
> Franchise Development Manger
> Marketing Manager
> Training Manager
> Human Resource Manager
> General Manager/Chief Executive Officer

The information in this report can be used to strengthen internal salary packaging, as well as provide a platform to align personnel with organisational goals - but most importantly it will provide clarity and an industry benchmark into best practice standards in the franchise sector.

Get your FREE copy of the 2007/08 National Franchise Role Survey Report here !

field services survey

The Field Services Survey and subsequent Report provides details of the key activities, successes and challenges of the field service function in franchising.

Franchise Careers has undertaken this research with the aim to identify the complexity of the field service role in terms of position responsibility, key performance indicators and educative requirements.

The information in the Report can be used to enhance an understanding and appreciation for the field service role, as well provide Franchisors with a framework to strengthen field service selection, training and performance management.

Get your FREE copy of the Field Services Survey Report 2007 here!

FCA Franchise Academy Training Needs Analysis

Franchise Careers, together with the FCA Franchise Academy, have conducted a detailed Training Needs Analysis of the FCA's Franchisor and Supplier Members. The aim of this research was to determine the professional learning and development needs of the entire franchise sector. The information gathered from this survey will assist the FCA Franchise Academy in determining the scope and delivery of education services to the Australian franchise sector.

This was the first time FCA Members were asked to participate in such a survey.

To obtain a copy of the FCA Franchise Academy Training Needs Analysis Report, please click here.