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Our commitment to privacy
Franchise Careers is bound by the National Privacy Principles (NPP)
established by the Privacy Act 1998 (amended by the Privacy
Amendment (Private Sector) Act 2000).
Franchise Careers are commited to protecting the privacy of the
information that you give to us. This document explains how we
collect, use and disclose your personal information for our
recruitment, human resource consulting and training businesses.
What information do we collect?
Personal information included in your application and resume,
including, your name, address, telephone number, e-mail address,
date of birth, qualifications, work history, skills, salary/benefit
information and information about your hobbies and interests.
Personal information includes opinion about you, whether true or
not.
If you provide sensitive information including associations with
trade unions and disabilities, Franchise Careers may collect this
information. Personal information includes sensitive
information.
Why we collect personal information?
Collecting personal information is essential for Franchise Careers
to be able to provide recruitment, training and human resource
support, and consulting services.
> Assist you in finding employment
> Facilitate services offered by us, where your
organisation is an actual or potential client.
> Give you the option of receiving information from
us.
Franchise Careers will only collect personal information that makes
a direct contribution to its recruitment, training or human
resource consulting practices.
How do we collect your personal information?
Where practical we collect your personal information directly from
you. We may collect personal information about you when you deal
with us by telephone, letter, fax, e-mail, or visit the Franchise
Careers website. Other personal information may be collected during
the course of our relationship with you.
Sometimes personal information may be collected about you from
other sources. Examples of where we may receive personal or
sensitive information about you from another source and why this
would happen are:
> Speaking to a referee to conduct a reference check.
> The Australia Federal Police to determine whether you
have a criminal record (if you complete a Victorian Police Consent
to Check and Release National Polce Record Form).
In most cases we will require you to specifically consent to any
collection of your personal information by Franchise Careers. Your
consent may be required in writing but we will often accept your
verbal consent or your consent may be implied through your conduct
with us.
How we use your personal information?
We use the personal information that we collect to provide services
to you and to include it in our direct marketing database, and
client databases.
We may use and disclose your personal information for the purposes
it was collected or for a related purpose such as providing you
with one of our services.
Who do we disclose your personal information to?
Franchise Careers may disclose your personal information for the
purpose for which it is primarily held or for a related secondary
purpose.
Franchise Careers may disclose your personal information to:
> Our contractors.
> Potential employers and their relevant employees.
> Your employment and personal referees.
How do Franchise Careers store personal information?
Franchise Careers take reasonable measures to protect your personal
information.
What if I don't provide Franchise Careers the information
required?
If you choose not to provide Franchise Careers with required
information we may be limited in our ability to provide you with
our services.
Can I access and correct personal information?
You may request access to the personal information we hold about
you. Requests should be made in writing. We will respond to your
request for personal information as quickly as possible to provide
information within a reasonable time.
If information that Franchise Careers hold about you is not
accurate, complete, and up-to-date, we will take reasonable steps
to correct it. However, if we are unable to agree that the
information is accurate you may ask us to include a statement with
the information stating that the information is not accurate.
We may require payment for our costs of retrieving and supplying
you with the information.
How to contact us
If you wish to contact us about your personal or sensitive
information you should contact us during normal office hours
(Monday to Friday, 8.30 am to 5.30 pm).
Click here for our contact details.
This policy may change from time to time so as to reflect the
information, collection and handling procedures at Franchise
Careers.
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